NYCRIS
For businesses open most of the year that move real volume: heavy calls or WhatsApp, a push to fill tables through social, or reservations out of control. Cafés, small-plates spots, hotel restaurants, catering, clubs. Pick the pain that sounds like yours.
By pain
Calls
The voice agent answers every call in your tone, confirms bookings and logs everything in the dashboard. No missed calls at peak, even with the team on the floor. Ideal for hotel restaurants, catering and venues with heavy phone bookings.
The agent replies instantly in the guest's language: hours, availability, bookings and questions. You stop living glued to the phone. Built for cafés, small-plates spots and places with constant message flow.
Reservations
Slots, changes and reminders in one place, with your provider or with NYCRIS Reservations. Fewer no-shows, no notebooks. For anyone still running the floor by hand.
Social
The Meta add-on gives you post-performance insights and content recommendations. You publish, with judgment. For clubs, bars and restaurants that live off their social presence.
After hours
WhatsApp and voice 24/7: the booking comes in when the guest wants, not when you open. You recover what slipped away late at night or after close.
Multi-site
Same tone and rules at every location, with roles and visibility per site. For groups and chains that want control without friction between venues.
The decision
The pain underneath: do you hire someone for the phone and WhatsApp, or put a multichannel first line that never drops?
Limited hours, leave and shifts
WhatsApp and voice 24/7 in your venue rules and tone
One language per hire
Replies in the customer’s language in-thread
Notebook plus the manager’s personal WhatsApp
Slots, changes and reminders in the dashboard
History on the maître’s phone
Traceability per guest in Contacts
Fixed payroll plus people management
Published agent quotas per plan
Overload during peak service
Hand-off to staff with full context
Scattered data without role control
Dashboard roles and published GDPR docs
On the floor
When the founder or maître is on the floor, the phone competes with the guest.
WhatsApp unread until the shift ends
Instant replies without leaving the floor
Missed calls during rush hour
Voice that confirms and logs in the dashboard
Bookings written up later
Confirmation and reminders on the spot
No memory between shifts
Enriched guest profile for the next service
Generic AI
Hospitality needs tone, capacity, reservations and templates per venue type.
Replies outside your brand script
Brand intelligence and templates per concept
No real reservation integration
Slots and rules with your provider or NYCRIS Reservations
Single language or rigid translation
Multilingual in-thread without parallel templates
No traceability for the team
One dashboard for floor and management
Start with 7 days free. Set up NYCRIS from the dashboard, step by step: WhatsApp, voice and reservations in your tone from day one.
Questions before you sign up? Talk to the team
