01
Zero missed calls
Every guest answered instantly: voice and WhatsApp in your tone, with your menu and your rules.
NYCRIS
About us
We optimize guest management and service in hospitality. Voice and WhatsApp that never let a booking slip, backed by people who have been on the floor.
Mission
Optimize guest management and service in hospitality with voice and messaging agents.
We combine hospitality experience and technology to automate reservations, eliminate missed calls and ensure no business loses a guest for lack of attention.
Not another tool stacked on the five you already have. The one that replaces chaos with order.
Vision
Become the reference AI platform for hospitality in Spain and beyond.
Turn reservation management into a genuinely efficient process.
So restaurants and hotels can focus on what they do best: taking care of their guests.
Brand promise
Three commitments we do not negotiate
02
Zero friction
Automated reservations fit how your team already works, not against it.
03
100 % hospitality
Technology designed by hospitality people, for hospitality people. Not generic software forced onto your floor.
We are not looking for customers who use our technology. We create restaurateurs who are fanatical about their results.
Setup in under 1 hour. ROI visible in the first week. No APIs, no months of rollout.
Why NYCRIS
Engineering for real problems, not demos
- Because the platforms out there solve problems for developers, not for restaurateurs.
- Because a restaurant will pay 149 €/mo if it avoids losing 8,000 €/mo.
- Because nobody was doing it this way.
- Because Cristian understood operations at scale. Nicolai understands hospitality inside out.
- Because together: problem + solution + the right timing.
The team
The founders
Cristian Álvarez
Co-founder & CEO
10+ years building systems that solve operational problems.
Started in web development (Qué Código, 2015–2021), scaling to 50+ projects at once. He learned that execution without business clarity does not scale.
Then he ran a business at scale (Loro Musical, 2022–2024): 110+ artists, complex contracts and teams. He learned that money flows when operations are clear.
Today he leads NYCRIS: technology that understands hospitality and removes the chaos from the floor.
Nicolai Pellarini
Co-founder & COO
Venezuelan with over ten years in hospitality. A sector that gave him a deep passion for service, leadership and teamwork.
He also built a strong track record in sales: effective communication, negotiation, client management and relationships built on trust and commitment.
Passionate about personal and professional growth, always open to new challenges and learning.
As a cook at heart, he loves to travel and discover cultures: every experience and every place has a story to tell.
He lives in Valencia, Spain. He faces this chapter with determination and enthusiasm, convinced that effort, perseverance and passion unlock big goals. Today he leads operations at NYCRIS.
Supported by
Startup School
project supported by the OVHcloud Startup Program
Your restaurant does not wait.
Open, free pilot during July. We set it up with you and you run it in your real operation: WhatsApp, voice and reservations in your tone from day one.
Want to see what's included first? See plans