Plans

Clear plans: from the neighbourhood to the group

Three plans with a monthly AI credit pool for WhatsApp and voice, plus NYCRIS Enterprise when you outgrow the standard. free during the July pilot. Launch in August 2026: rates are announced then, and pilot participants keep an exclusive early-adopter price.

Plans & pricing Compare plans

Transparency

AI credits

One monthly pool for WhatsApp and voice. Equivalences visible in the dashboard.

Pilot

Free in July

Full access during the pilot, no card and no commitment.

Scale

Starter to Enterprise

From one venue to a chain, on the same product.

NYCRIS Starter

One site. Strong WhatsApp and voice that misses no calls.

Rate in August

AI credits

included per month

7,000

1 credit ≈ 1 agent reply · 1 credit ≈ 1 voice second · 6 credits ≈ 1 AI social report

No fixed per-channel cap: spend the full pool on WhatsApp, voice, or mix both.

Indicative channel equivalence

Approximate ceiling if you put all credits on one channel; not separate limits.

Up to ~WhatsApp replies

agent messages

7,000

≈1,150 conversations

Up to ~voice minutes

agent calls

116 min

≈80 calls

Estimates are indicative based on typical hospitality usage.

Operations

1 location included
Up to 8 dashboard users
Unlimited contacts

Platform

Dashboard: messages, calls, reservations and brand intelligence
Social media (Meta): 1 account — metrics and content recommendations (we do not run your social channels)
Each AI social report: 6 AI credits
Official WhatsApp Business*

Support

Email on business days

AI credits are included each month. Spend the pool on WhatsApp, voice, or both; if you exceed it, you can turn on usage-based billing in the dashboard, with notice before you are charged.

NYCRIS Professional

NYCRIS Prime

Best value

The full product. Your venue at maximum output.

Rate in August

AI credits

included per month

26,000

1 credit ≈ 1 agent reply · 1 credit ≈ 1 voice second · 6 credits ≈ 1 AI social report

No fixed per-channel cap: spend the full pool on WhatsApp, voice, or mix both.

Indicative channel equivalence

Approximate ceiling if you put all credits on one channel; not separate limits.

Up to ~WhatsApp replies

agent messages

26,000

≈4,350 conversations

Up to ~voice minutes

agent calls

433 min

≈290 calls

Estimates are indicative based on typical hospitality usage.

Operations

1 location included
Unlimited users (reasonable use)
Unlimited contacts

Platform

Social media (Meta): 1 account — metrics and content recommendations
2 included AI social reports per month (each extra: 6 AI credits)
PDF report downloads (messages, reservations, social and dashboard)
Advanced reporting and priority on new features

Support

Guided onboarding and a tighter SLA

AI credits are included each month. Spend the pool on WhatsApp, voice, or both; if you exceed it, you can turn on usage-based billing in the dashboard, with notice before you are charged.

Organizations

NYCRIS Enterprise

Multi-venue, bespoke contract and no volume ceiling.

Custom

Price and terms by volume

Price and quotas by number of sites and real usage
Multiple venues, integrations, SLA and legal options tailored to your organization
Shared roadmap and a dedicated rollout contact
For when Prime no longer fits in volume or governance

We prepare a proposal based on sites, integrations and support needs.

Request a proposal

Credits & limits

Plan comparison

AI credits and capabilities at a glance. Flexible pool across WhatsApp and voice — see each plan card.

Feature

Starter

ProfessionalMost popular

Prime

AI credits / month

1 credit ≈ 1 agent reply · 1 credit ≈ 1 voice second · 6 credits ≈ 1 AI social report

7,000

15,000

26,000

Up to ~WhatsApp replies

Indicative if all credits on chat; not a separate cap

7,000≈1,150 conversations

15,000≈2,500 conversations

26,000≈4,350 conversations

Up to ~voice minutes

Indicative if all credits on voice; not a separate cap

116≈80 calls

250≈170 calls

433≈290 calls

Locations included

Dashboard users

Up to 8

Up to 20

Unlimited (reasonable)

Social media (Meta)

Metrics and recommendations; we do not run your channels

1 account

AI social reports / month

Per location with Meta connected; none included or extra: 6 AI credits each

6 credits each

1 per location

2 per location

PDF reports

—

✓

Support

Email on business days

Priority + SLA

Onboarding + SLA+

Free pilot (July)

✓

One monthly AI credit pool per plan; channel figures are indicative ceilings (~6 replies per typical WhatsApp thread; ~1.5 min average per voice call). 1 account per social network. Usage beyond included credits is usage-based billing in the dashboard.

* Official WhatsApp Business: Meta messaging and conversation fees are billed separately to your Meta Business account at Meta’s public rates.

In their words

What real users say

Real operators. No script. Tap a story to watch the full video.

Frequently asked questions

What a restaurant owner asks before signing up. Straight answers, no fine print.

Who sets everything up?

You do, from the dashboard. The process is guided step by step and each section has an explanatory video. If something is unclear, the team is available — you are not left alone.

Does my team need to learn anything new?

The agent works on the channels for them: it answers WhatsApp and handles calls. The dashboard is for you and whoever manages the venue, not for the floor team.

Can I change my plan at any time?

Yes, from the dashboard. If your volume goes up or down, you move between Starter, Professional and Prime and the change applies from the next billing cycle. Enterprise plans we coordinate directly.

Can I cancel?

Standard plans renew monthly: you stop renewal whenever you like from the dashboard or by email, respecting the period already invoiced. Custom contracts include a minimum term, which we always put in writing before you sign.

Are WhatsApp / Meta charges billed separately?

Yes. Meta bills network usage directly to your Meta Business account — template messages, conversations and similar. Your NYCRIS subscription covers the platform and the plan quotas.

How does the pilot work?

During July we're opening a free pilot to a small group of restaurants. We set it up with you and you run it in your real operation, no card and no commitment. Participants keep an exclusive early-adopter price when we launch in August.

What if my reservation provider is not supported?

You can use NYCRIS reservations so the AI and your team work from a single source in the dashboard when an external provider is not connected.

Does NYCRIS publish on social media for me?

No. The Meta add-on gives you post-performance insights and content recommendations. You decide what to publish and when.

How do you protect my data?

We handle data with EU-first practices. Privacy and GDPR documentation is published on the site. The dashboard is built for traceability and role-based control.

What happens if I exceed my quota?

The dashboard alerts you before you hit the limit. If you want to keep going, you turn on usage-based billing from the same panel. You never get charged without seeing it first.

Is there help if I get stuck?

Yes. Each dashboard section has an explanatory video, the blog has practical product and operations articles, and the team is available if something specific comes up.

Your restaurant does not wait.

Open, free pilot during July. We set it up with you and you run it in your real operation: WhatsApp, voice and reservations in your tone from day one.

Join the pilot

Want to see what's included first? See plans